Gas Hot Water Installation and Repairs in Wollongong

When a gas hot water system stops working, the first sign is usually a cold shower or a kitchen tap that never gets hot. CS Plumbing & Drainage Services repairs, replaces and installs gas hot water systems for homes and businesses across Wollongong, Shellharbour, Albion Park, Kiama and the rest of the Illawarra. We work on gas storage tanks and continuous flow units, on mains natural gas and on bottled LPG. Our plumbers are also licensed gasfitters, so one visit can cover both the water connections and the gas connections.

Gas Hot Water Repairs in Wollongong

Most calls about gas hot water start with one of a few problems. If you are seeing any of these, it is worth getting the system looked at:

• No hot water at all
• Water that only gets lukewarm, even with the tap fully open
• A pilot light that keeps going out, or a burner that will not light
• Hot water that runs hot, then cold, then hot again
• Popping, rumbling or hissing sounds from the unit
• Water pooling under the tank or dripping from a valve

When we arrive, we check the gas supply to the unit first, then the ignition, the thermostat and the gas control valve, and then the water side of the system, including the valves and the connections. We explain what we found, what the repair involves and whether the repair is worth doing on a unit of that age. Our vans carry common spare parts, so we can often get the hot water running again on the same visit.

If your pilot light has gone out, you can try a few safe checks before you call. Our guide on what to check when the pilot light goes out on your gas hot water walks through them. If you can smell gas, do not try to relight anything. Leave the area and call your gas supplier’s emergency line or a licensed gasfitter.

Repair or Replace Your Gas Hot Water System

A repair usually makes sense when the fault is in a part that can be swapped, such as a thermocouple, an igniter, a thermostat or a valve. Replacement is usually the better choice when the tank itself is leaking, when the unit is old and breaking down again and again, or when it no longer keeps up with the number of people in the house. We will give you both options when both are reasonable, and we will explain why we recommend one over the other.

Gas Hot Water Replacement in Wollongong

When a gas system has reached the end of its life, we remove the old unit and install the new one. Before we choose the replacement, we look at how many people live in the house, how many showers and taps run at once, where the unit sits and what gas supply the property has. Sometimes the right answer is the same type of system, and sometimes it is worth moving from a storage tank to a continuous flow unit. If you are thinking about that change, our page on instantaneous and continuous flow hot water explains how those systems work.

We also check the gas line and the fittings at the unit while we are there. If the gas pressure or an old fitting needs attention, we will tell you before any work goes ahead.

New Gas Hot Water Installation in Wollongong

For a new home, a renovation or a change from electric to gas, we size the system to your household and plan where it will go. The location matters for the flue, for the gas and water connections and for how far the hot water has to travel to reach the kitchen and the bathroom. If the property needs a new gas line run to the hot water unit, our gasfitters handle that as part of the installation. You can read more about that work on our gas line installation page.

Gas Hot Water on Natural Gas and LPG

Some Illawarra homes are connected to mains natural gas, and others run on LPG bottles. We install and repair gas hot water systems on both, and the paperwork after the work is different for each.

Under NSW rules, connecting or disconnecting a gas appliance is gasfitting work, and only a licensed gasfitter can do it. After the work is finished on a property connected to the gas network, the gasfitter has to test the installation and lodge a certificate of compliance with Building Commission NSW within five business days. On a property running on LPG bottles, the gasfitter inspects and tests the installation, attaches a compliance plate and gives the owner a certificate of inspection within five business days. We take care of that paperwork after every gas hot water installation or replacement. If you need a certificate for another reason, such as a sale or a lease, see our gas compliance certificate page.

Licensed Plumbers and Gasfitters for Your Gas Hot Water

CS Plumbing & Drainage Services holds NSW Contractor Licence 39901C, and our owner has been a licensed plumber since 1992. Gas hot water sits across two trades, the plumbing on the water side and the gasfitting on the gas side, and our team is licensed for both. That means one visit covers the whole system.

Gas Hot Water Across Wollongong and the Illawarra

We are based in West Wollongong and look after gas hot water systems in Wollongong, Figtree, Corrimal, Bulli, Thirroul, Dapto, Shellharbour, Albion Park, Kiama, Jamberoo and the suburbs in between. If you are not sure whether we come to your area, call us and ask.

If your household runs on electric, solar or heat pump hot water instead, our hot water systems page covers every type of system we install and repair.